Shipping & Returns Policies: FAQs
HOW LONG DOES IT TAKE FOR MY ORDER TO SHIP?
I ship via UPS and USPS, with most orders processed within 5 business days. Shipping transit times range from 2-7 business days depending on where you are located in the US. Larger paintings (those with any dimension over 40 inches) may take longer as they may require the building of a custom crate. If you require faster shipping, please contact me prior to purchase to make arrangements at marcia.crumley@gmail.com
CAN YOU SHIP TO A PO BOX?
Any painting with a value of $250 or higher must be sent to a physical address in case the item requires a signature for delivery. Small paintings under $250 in value may be shipped to a PO Box vis USPS.
CAN YOU SHIP INTERNATIONALLY?
Yes. Please contact me prior to purchase at marcia.crumley@gmail.com for a quote on shipping costs based on the painting you’ve selected and your location.
WHAT ARE YOUR SHIPPING RATES?
For Contiguous US: Shipping is free for all paintings other than extra-large paintings (those with any dimension over 40”). For extra-large paintings please contact me for a custom quote at marcia.crumley@gmail.com
For Non-Contiguous US (Alaska, Hawaii, Puerto Rico, & the US Virgin Islands) and international shipments: please contact me prior to purchase at marcia.crumley@gmail.com for a custom quote.
IS LOCAL PICKUP OR DELIVERY AVAILABLE?
Yes. LOCAL PICKUP is available in either Boston, MA or Cape Elizabeth, ME.
LOCAL DELIVERY is also available on pieces 24” x 24” and larger in the Portland, Maine and Boston, Massachusetts areas.
For local pickup or delivery, just select that option at checkout and I’ll contact you to arrange a mutually convenient time.
WHAT IS YOUR REFUND POLICY?
Due to the custom and limited nature my artwork, all art is final sale and non-refundable. In the unlikely event that your painting arrives damaged, please contact me immediately at marcia.crumley@gmail.com so we can resolve the situation.
If you would like additional information prior to purchase to help with your final painting selection, please email me at marcia.crumley@gmail.com I’d be happy to provide additional photos (side views, close-ups, etc.) or photoshop the painting into a photo of the spot you have in mind for it.